Who we are

OptixScout.com is owned and operated by L&R. Neither ScoutTM or L&R are endorsed, affiliated or owned by The Joint Commission, or any other accrediting body. L&R does not warranty or guarantee any compliance survey results. Scout is designed only for those healthcare facilities who subscribe to The Joint Commission’s Hospital Accreditation Standards.


What personal data we collect and why we collect it

Contact forms

If you complete a contact form or schedule a meeting with us, your contact information is sent to our team in order to conduct business with you.   At certain times we may add this information into 3rd-party provided services such as CRMs and Email management tools, however we will never release or sell your information to a 3rd party for the purposes of contacting you in any way not associated with L&R and/or your business relationship with us.

Cookies & Analytics

Our site utilizes cookies and certain analytics software such as Google Analytics for tracking activity such as logins, comments, completing contact forms and measuring your interaction with this site and other sites owned by L&R. We do not sell this information with 3rd parties. The data collected with these cookies is  personally identifiable information about you or your individual activity on our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service, and routed through our CRM or contact scheduling software. Your info is not shared or sold with 3rd parties, nor do we authorize 3rd parties to contact you on any matter outside of our business relationship with you.